Shipping & Delivery

Shipping after successful completion of the order

 

The order will be processed and ready to be shipped to the address provided by us, if you pay by credit card, we will check that the payment is successful and send your product as soon as

 

possible.

 

• How long does it take to ship the product?

 

Within the United Arab Emirates: from 3 to 6 working days as a maximum.

 

Outside the United Arab Emirates:

 

3 to 6 working days as a maximum. Upon receipt, the customer may also be required to pay customs fees, subject to the policy of the country to which the request is shipped.

 

• Can I track my order?

 

Once your order is completed, you will receive the order number directly via email and you will be provided with the tracking number and can be tracked through the shipping

 

companies.

 

What if I get damaged products?

 

Do not worry, all of Ali Abou Zeina products are checked and ensured of their safety before shipment. If a damaged product arrived to the customer, please submit a request for replacement from

 

your account within 3 days of receiving the product, and it will be replaced for you.

 

• What is the specified period for replacing or returning the product?

 

within seven days of purchase.

 

• Is my order delayed for the specified delivery period?

 

You can contact us via the link https://aliabouzeinatrading.com/contact-us